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TruScape LLC

How We Bill for GroundsCare Services at TruScape

At TruScape, we believe clear, honest billing builds trust. That’s why our GroundsCare Plans are designed with simplicity and transparency in mind. Instead of confusing hourly rates or surprise charges, we offer predictable pricing based on your property’s needs and the services you choose. Whether you select our full-season maintenance plan or a one-time service, you’ll know exactly what to expect. With flexible monthly installments, upfront seasonal pricing, and no hidden fees, we make it easy to plan, budget, and enjoy a beautiful, well-maintained landscape all year long.

Predictable Monthly Installments for Worry-Free Lawn Care

At TruScape, we keep billing simple and stress-free by dividing your total GroundsCare annual cost into 12 equal monthly installments, from January through December. This flat-rate approach makes budgeting easy and eliminates spikes in your bill during peak months. We don’t charge “per visit” because your lawn’s needs can vary week to week—some months require more attention, others less. By focusing on overall seasonal care instead of visit counts, we can deliver better results and a healthier landscape, without nickel-and-diming you along the way.

Why Transparent Pricing Matters for Your Landscape

Transparent pricing builds confidence and helps you make informed decisions about your landscape. At TruScape, we believe you should never have to wonder what you’re paying for or be surprised by unexpected charges. Our straightforward billing approach means you’ll always know what services are included, how much they cost, and when payments are due. This clarity allows you to plan ahead, stick to your budget, and trust that your lawn is getting the consistent care it deserves—without any guesswork.

Effortless Billing with Autopay

Set It and Forget It

With autopay, your monthly GroundsCare installment is automatically paid on time—no reminders, no late fees, no stress. Just reliable service with one less thing on your to-do list.

Secure and Private

We use trusted, encrypted payment processors to keep your information safe. Your data stays protected, and your billing details are never shared or stored on-site.

Update Anytime

Need to change your payment method? You’re in control. You can securely update your card or bank details anytime through our customer portal in just a few clicks.

How Your GroundsCare Price Is Calculated

At TruScape, we use a five-year average of actual job data—including labor hours, production rates, and equipment usage—combined with site-specific measurements to calculate your seasonal price. We then spread that total evenly into predictable monthly installments from January through December. This approach allows us to provide high-quality, consistent service while covering real operational costs like fuel, labor, maintenance, and equipment wear. By building your GroundsCare plan on a foundation of accurate data, we eliminate surprises, guesswork, and fluctuating charges.

Unlike traditional “per visit” billing, which can lead to rushed jobs or unnecessary visits, our flat-rate pricing allows us to do what's right for your landscape. In spring, we might double-cut or spend extra time managing fast turf growth. In mid-summer, when lawns are dormant from drought, we may strategically skip a mow to avoid damaging the grass. Those decisions are made with your lawn’s health in mind—not to pad a bill. With everything priced in, we can manage your lawn proactively, not reactively.

This method also gives you peace of mind. You don’t have to worry about getting a higher bill after a heavy week or wonder if a skipped visit means you're overpaying. We’ve already accounted for the highs and lows of the season in your plan. At TruScape, our goal is to deliver excellent results all season long—without cutting corners, overcharging, or leaving you in the dark.

Peace of Mind, All Season Long

We know committing to a service plan can feel like a big decision, especially when it comes to your home. That’s why TruScape’s GroundsCare billing model is built to give you confidence, not confusion. With flat-rate pricing, clear communication, and no surprise charges, you’ll always know what to expect and what you’re getting. We take pride in doing things the right way—even if it means spending extra time on your property without charging more.


Our mission is simple: take the stress out of lawn care so you can enjoy a beautiful, healthy landscape without second-guessing your service or your bill. You’ll have a team that shows up, does the work right, and stands behind it. That’s the TruScape way.

FAQ

Why am I billed during months when no work is being done?

Your GroundsCare plan spreads the total seasonal cost into equal monthly installments from January to December. While some months have fewer or no visits, others (like spring and fall) require more labor, double cutting, and detailed cleanups. Monthly billing simply averages those highs and lows so your payments are consistent and predictable.

Can I skip a visit and not be charged for it?

Because your plan is based on the full season’s care—not per visit—we don’t adjust billing for skipped visits. However, if your lawn doesn’t need attention, we’ll make the right call to preserve turf health. You’re never charged extra for adjustments, and our focus is always on the best care over the long term.

What if I want to cancel mid-season?

We understand things change. If you cancel your service partway through the year, we’ll calculate what’s been serviced versus what’s been paid and settle the account fairly. If you’ve prepaid more than what's been delivered, you’ll receive a refund. If more work has been done than paid for, we’ll invoice the difference.

Is this billing model really fair?

Yes—it's built to be. We’ve based our pricing on five years of data using site measurements, production rates, labor costs, and equipment usage. It ensures your lawn gets what it needs without you paying more during peak months or being penalized during light ones. It also allows us to manage your lawn properly, not based on what can be billed.

I’m used to per-visit billing—why change?

Per-visit billing can lead to rushed jobs, unnecessary visits, or skipped care during dry periods to save costs. Our model gives you consistent quality with no surprises. It frees our crews to do what’s best for your lawn—not what’s best for sending another invoice.

Can I pay by check instead of using autopay?

Autopay is required for all monthly installment plans to keep our billing consistent, efficient, and hassle-free. However, if you prefer not to keep a card on file, you can opt for seasonal prepayment by check instead. As a thank-you for paying in full upfront, we offer a 5% discount on your total GroundsCare plan. Just let us know you'd prefer this option, and we’ll get you set up.

What if I want to add services during the season?

You’re always welcome to add services to your plan at any time. When you do, we’ll provide updated pricing based on the remaining months in the year and adjust your installment amount accordingly. This keeps your billing smooth and predictable while making it easy to upgrade your care as your needs change. If it’s a one-time service, we’ll simply invoice it separately. Either way, we make it seamless.